In 2007, The Kansas City Southern Railway Company’s (KCSR) e-commerce team introduced a variety of enhancements that are making it easier to do business at My KCS on www.kcsouthern.com.  In addition to a number of transactional features, these Track & Trace enhancements include:

§      Offline events showing car movements reported by other carriers in the route;

§      Historical events 365 days prior to current date;

§      The ability to print or email waybill information and events all at once from the same web page without doing multiple searches;

§      The ability to print or email events for multiple cars/units from a single search;

§      An area to specify or limit which events the user wants to view;

§      An Export to Microsoft Excel option to save, filter, or better track events; and

§      A user-friendly Events Description guide.

In 2008, we’ll add to that list of features.  Customers will gain the ability to print a bill of lading preview, including car numbers, weights, seals, etc., before submitting the information, and customers will notice a News & Updates section in My KCS on the right side of the screen after log-on.

Transactions performed online are processed more quickly, because the need for re-entry from a fax or phone call is eliminated, and accuracy is increased since the opportunity for error created by re-entry is eliminated.  Instead of investing your valuable time on the phone or fax, your transaction is efficiently processed online, and our train crews have the latest information to move your freight, consistently and reliably.

In support of the effort to move more transactions online, on December 19, 2007, KCSR updated tariffs 9012, 9011 and 9213 in the Customer section of www.kcsouthern.com.  Rules Publication KCS 9012 and 9011 Effective December 19, 2007 can be found on the Pricing and Rules Publications and Fuel Surcharge pages, and Diversions KCS 9213-H Effective February 1, 2008 can be found under Accessorial Charges.  An explanation of specific changes to these tariffs appears below. 

For 9011 and 9012:

·        Item 80 - Paragraph D is clarified for Loss or Damage Verification and Disposition Provisions.

·        Item 130 – A finance charge will be applied for late payments. 

·        Item 260 – Hazardous Commodity is updated to current hazmat standards.

·        Item 520 – Waste, Hazardous is updated to current hazmat and insurance standards.

·        Item 530 – Waybill cancellation and correction are added to Transaction Fee-Shipper Instructions.

·        Item 650 – Very similar to the airline industry, transactions performed via the Internet are free and there will now be a charge for transactions performed via the Customer Service Center.    

·        Item 660 – Rule 11 Payor of Freight is added for clarification of payment of charges and a charge for erroneous billing.

For 9213:

·        Updates are made to Item 100 Web Site; 110 Change in Provisions; 120 Notification of Changes; 130 Credit Terms; 500 Diversion Request on Empty Private Cars; 600 Orders for Diversion/Reconsignment; 800 KCS Responsibility to Effect Diversion/Reconsignment; 900 Diversion/Reconsignment Charges; 1050 Reconsignment Charges on TOFC/COFC Shipments; 1100 Overcharge Claims.

·        Items 200 General Application and 300 Glossary of Terms are clarified.

·        A fee is added to Item 400 Notifying KCS of Diversion/Reconsignment.  Performing this transaction via the Internet is free. 

·        Conditions H and I are added to Item 700 Non-Acceptance of Orders for Diversion/Reconsignment.

Any questions about these changes should be directed to Director of Contracts Nancy Hanson at 816-983-1466 or nhanson@kcsouthern.com or me at 816-983-1810 or ozidar@kcsouthern.com.

Sincerely,

Owen M. Zidar

VP Sales & Marketing Carload Business Unit