RSI Logistics, Inc. - Industry Update

12/11/2007

BNSF Carload 2007 Christmas and New Year’s Holiday Operating Plan

HOLIDAY OBSERVANCE
This year, the Christmas and New Year’s holidays fall on Monday, December 24, Tuesday, December 25, Monday, December 31, 2007, and Tuesday, January 1, 2008.

TRAIN SERVICE
BNSF’s carload Christmas and New Year’s operating plan will focus on meeting customers’ expectations while allowing employees to spend time with their families during the holidays.

During the holidays, carload train service will generally operate according to normal schedules, subject to crew availability. Train schedules will be adjusted in some cases on Christmas Day and New Year’s Day to allow employees to spend time with their families. Trains will not operate out of origination terminals between 6:00 a.m. and 2:00 p.m. on Christmas Day, Tuesday, December 25, and between 10:00 p.m. New Year’s Eve, Monday, December 31, and 6:00 a.m., Tuesday, January 1.

Since many merchandise unit-train customers plan reduced operations through the holidays, some merchandise unit-train service will be curtailed.

Throughout the two-day Christmas and New Year’s holiday periods, BNSF may annul or consolidate trains in line with anticipated reduced traffic volumes. Additionally, consistent with the needs of customers, BNSF will reduce local, road-switch and switch engine assignments.

INTERLINE TRAFFIC
Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday.

CUSTOMER SUPPORT
For interactive tracing 365 days per year, please use BNSF’s Web Tracing at www.bnsf.com by logging in with your user name and password, then selecting the “Equipment Tracing” section. For service issues, please call 1-888-428-2673, option 4, then option 3.

Customer Support will maintain a limited staff on Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day. Normal coverage will resume on the Wednesday following each holiday.

SHIPPING INSTRUCTIONS
Shipping instructions must be submitted via EDI or by using the BNSF Shipping Instructions web tool at www.bnsf.com. Faxed shipping instructions are not accepted. A limited staff at the BNSF Revenue and Pre-Rate Waybilling Center will be available during the holidays for assistance with customer shipping instructions. Normal coverage will resume on the Wednesday following each holiday. Please call 1-888-428-2673, option 3, 2, 3, for assistance.

RSI LOGISTICS
RSI Logistics, Inc. - Industry Update
RSI Logistics Home Page Industry Updates BNSF Carload 2007 Christmas and New Year’s Holiday Operating Plan (12/17/07) 12/11/2007 BNSF Carload 2007 Christmas and New Year’s Holiday Operating Plan HOLIDAY OBSERVANCE This year, the Christmas and New Year’s holidays fall on Monday, December 24, Tuesday, December 25, Monday, December 31, 2007, and Tuesday, January 1, 2008. TRAIN SERVICE BNSF’s carload Christmas and New Year’s operating plan will focus on meeting customers’ expectations while allowing employees to spend time with their families during the holidays. During the holidays, carload train service will generally operate according to normal schedules, subject to crew availability. Train schedules will be adjusted in some cases on Christmas Day and New Year’s Day to allow employees to spend time with their families. Trains will not operate out of origination terminals between 6:00 a.m. and 2:00 p.m. on Christmas Day, Tuesday, December 25, and between 10:00 p.m. New Year’s Eve, Monday, December 31, and 6:00 a.m., Tuesday, January 1. Since many merchandise unit-train customers plan reduced operations through the holidays, some merchandise unit-train service will be curtailed. Throughout the two-day Christmas and New Year’s holiday periods, BNSF may annul or consolidate trains in line with anticipated reduced traffic volumes. Additionally, consistent with the needs of customers, BNSF will reduce local, road-switch and switch engine assignments. INTERLINE TRAFFIC Delays may occur on interline traffic if connecting carriers have reduced operations for the holiday. CUSTOMER SUPPORT For interactive tracing 365 days per year, please use BNSF’s Web Tracing at www.bnsf.com by logging in with your user name and password, then selecting the “Equipment Tracing” section. For service issues, please call 1-888-428-2673, option 4, then option 3. Customer Support will maintain a limited staff on Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day. Normal coverage will resume on the Wednesday following each holiday. SHIPPING INSTRUCTIONS Shipping instructions must be submitted via EDI or by using the BNSF Shipping Instructions web tool at www.bnsf.com. Faxed shipping instructions are not accepted. A limited staff at the BNSF Revenue and Pre-Rate Waybilling Center will be available during the holidays for assistance with customer shipping instructions. Normal coverage will resume on the Wednesday following each holiday. Please call 1-888-428-2673, option 3, 2, 3, for assistance.